FAQs
General
Yess! Please have a look at our full salon menu on our booking system, you can book your necessary services you’re looking for through our online booking system or call our salon in business hours and speak to our staff.
We highly advise all Parking in the all-day parking at the ALEX BLACK carpark this is a low cost and 9-5 paid parking. 60 Connor Street, Burleigh Heads Queensland 4220.alternitive there is 2hr and 3hr paid parking options in the streets. This will allow you to come and relax without the worry of parking and have a look at James streets variety of boutique shopping after.
Although we like to accommodate all clients, we DO except walk ins. As a small boutique salon we are limited with timing and staff, as long as the availability for your requested service is available, we can take on walk ins and on the day bookings. Alternatively, you can call and preschedule which is preferred.
Yes we do. Please read the following.
The Blow Dry Hub Burleigh understands that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, each client is required to notify The Blow Dry Hub at least 24 hours in advance. This helps protects stylists and other clients to ensures that The Blow Dry Hub can continue to deliver and provide exceptional service.
Cancellations and rescheduled appointments without 24 hours’ notice will incur a cancellation fee and result in the non-refundable Security deposit being taken at the discretion of the Blow Dry Hub Burleigh.
Missed appointments (“no-shows”) will result in the non-refundable Security deposit being taken at the discretion of the Blow Dry Hub Burleigh. This fee is the non-refundable deposit paid by the client at time of booking, this is a nonrefundable security fee and cannot be put toward to any future services.
Appointments booked within 24 hours of the scheduled appointment, may be cancelled, or rescheduled no later than 4 hours prior to the scheduled appointment time without incurring a cancellation fee, resulting in the non-refundable Security deposit being taken at the discretion of the Blow Dry Hub Burleigh.
The Blow Dry Hub Burleigh understands that you have a busy schedule, a grace period of 10 minutes past your scheduled appointment start time will be offered. If you are more than 10 minutes late your appointment may be rescheduled to accommodate your service(s) or have deducted services/time from your schedule appointment to accommodate the late arrival, this will be at the stylist and Blow Dry Hub Burleigh’s discretion. If you do not notify or arrange with the Blow Dry Hub Burleigh of your late arrival within 10 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged the non-refundable Security deposit being taken at the discretion of the Blow Dry Hub Burleigh.
For large group bookings (such as wedding parties, formal groups, birthdays etc.), extra time and preparation is needed to make sure the space and time needed to make your experience is one you’ll always remember fondly. The Blow Dry Hub Burleigh requires you to notify 72 hours in advance for any cancellations or changes you need to make to your scheduled appointment. Cancellations and rescheduled appointments without 72 hours’ notice will incur a cancellation fee of 50% of the service price per guest and or the non-refundable Security deposit being taken at the discretion of the Blow Dry Hub Burleigh.
Hair Extensions
Depending on the method and application your stylist will discuss with you the best suitable maintenance for you. Each method is chosen and specifically installed to you and your type of hair.
Usually Weft maintenance is between 4-8 weeks, and will depend on lifestyle and hair growth.
Usually Tape maintenance is recommended 4-6 weeks. and will depend on lifestyle and hair growth.
Usually Nano bead maintenance is 8-10 weeks. and will depend on lifestyle and hair growth.
Usually Ktips maintenance is between 12-14 weeks and will depend on lifestyle and hair growth.
The life span for extensions will depend on the condition and the life style they are kept in and approximately be replaced after 6-12 months.
It is recommended that you avoid swimming and soaking your hair extensions for long periods of time and avoid chlorinated pools and saunas, if so wash and apply your recommended home are treatments and blow-dry your extensions 100% dry afterwards.
It is possible to wear your hair up with hair extensions as this is the ultimate goal for seamless and naturally installed hair extensions, although depending on application and placement your stylist will discuss what will be best for your natural hair and have solutions for those moments you will wear your up.
Your stylist will prescribe you a custom home care range tailored for your hair extensions needs and will contain no protein and the moisture that your extensions need to maintain the highest of quality.
Hair extensions should not cause damage to your natural hair or scalp. Provided the application method and install is correct, all that’s left is for you to take care of your hair extensions at home while keeping up with the regular in time maintenance, there should be no reason for damage to occur, If so seek advice immediately by your stylist.
We consider all hair types for hair extension and recommend all new clients to come into the salon and have a full consultation, having a informed discussion with our trained stylist whether or not your natural hair is suitable for extensions and moving forward with an alternative option to assist you in creating the hair your hair desire.